What shipped at Mews: 16 to 28 October 2026

Three smaller changes landed in Mews Operations between 16 and 28 October 2026. None of them got a press release. Two of them remove a daily irritation, and one closes a gap that has been costing corporate hotels money at the invoicing stage.

This covers the window from 16 to 28 October. Mews' bigger items from the same period went out on their own and are linked at the end.

Front desk

The check-out dialog now shows you the bills, not just the problem. Before this, an unpaid bill could stop a check-out without telling you which bill, so staff backed out, went hunting, and came back. Now the dialog lists the bills on the reservations you are checking out.

Three things show up. Every bill with an amount still owed, and you can click one to open it. Every bill that will close at check-out, with the reason any bill is staying open. And the email address each closed bill is being sent to, which you can correct on the spot, or replace, and save to the guest profile.

That last part is the quiet win. The commonest version of this failure is not an unpaid balance, it is a folio emailed to an address nobody checked, and the guest ringing a week later asking for an invoice. Being able to see and fix the address at the moment of check-out is worth more than it sounds.

Corporate and invoicing

You can now require a purchase order number on a per-company basis. Set it on the company profile, under Additional information and Options, and nobody can create a reservation for that company without entering the number first.

The field appears on both the availability and the summary step. For a group booking you enter the number once and every reservation in the group carries it. If you pick a reservation up from an availability block, the field is prefilled with the block's purchase order number, and you can override it.

Read the exclusions carefully, because they are wide. This applies to new reservations created in Mews. It does not apply to reservations arriving from your booking engine, the Connector API, or a channel manager, and it does not apply to changes you make to an existing reservation. So if your corporate volume comes in through a booking tool rather than over the phone, this will not catch it. For hotels where a rejected invoice usually means a travel manager rang reception and nobody asked for the PO, it will.

Admin

Admins can see, edit and delete every scheduled export in the property. Until now admins saw only their own schedules, which meant an export set up by someone who left the company carried on running with nobody able to stop it.

A new Owner column shows who created each schedule, and you can search and filter by owner. You can select several and delete them in one go. You need the Manage property settings permission.

This is a housekeeping job worth actually doing rather than noting. If your property has been on Mews for a few years and has had any turnover in revenue or finance, open the Scheduled tab of Exports and sort by owner. Reports going to people who no longer work there are both noise and, depending on what is in them and where they land, a data question.

What it adds up to

No deadlines, no migrations, nothing deprecated. Call it half an hour: clear out the orphaned exports, and set the purchase order requirement on the handful of companies whose invoices keep bouncing.

Mews' larger news from the same two weeks went out separately. Mews Business Intelligence will report on beds rather than only rooms from November, cancellation fee revenue now books when you move a reservation instead of at check-in, and Multicurrency reached the card terminals in the US and Canada. The previous fortnight is in our 15 October roundup.