Mews brings Multicurrency to its card terminals in the US and Canada

Mews has switched on Multicurrency for its card terminals in the United States and Canada. The feature already ran on online payments in both countries. Now an international guest settling a bill at the desk can choose to pay in their home currency instead of the local one.

The terminal shows the exchange rate and the fee before the guest confirms, so they can see what they are agreeing to and pick either option. When a guest chooses their home currency, the property keeps a share of the conversion fee. Mews says the payment posts to Mews the way it always has, and front desk teams have nothing to set up or change about how they work.

The numbers Mews published

The figures come from Europe, not North America. Across 3,477 properties that had been live for at least 90 days between May 2025 and July 2026, more than half offset part of their SaaS cost, with median offsets between 2% and 10%.

Properties with high Multicurrency volume saw a median reduction of 17.4%. Where most guests came from abroad, it was 26.1%. Mews says that in selected cases the subscription was fully offset, and notes that results vary with transaction volume and international guest mix, and that historical data does not guarantee future performance.

Who can turn it on

At launch it is limited to eligible properties in the US and Canada using Mews Terminals powered by Adyen. Mews does not say what makes a property eligible. If you already use Multicurrency for online payments, your existing setup carries over. If it is new to you, Mews says the option and guidance will appear in your account once you qualify.

What this actually is

Underneath the framing, this is dynamic currency conversion at the point of sale. The money the property earns comes out of the margin built into the rate the guest accepts, which means the guest pays for it. That is worth being clear about, because the choice is put to a guest at checkout, by your staff, on your terminal.

Two things follow. The rate and the fee are on screen before the guest confirms, which is the right way to build it, but staff should not be steering guests toward the home-currency option. Regulators in Europe have taken an interest in how this is presented at terminals, and consumer groups have argued for years that the home-currency rate is usually the worse deal for the cardholder. A property that runs this as a revenue target rather than a guest choice is the one that collects the complaints.

The money is also uneven. A hotel with a mostly domestic guest mix will barely notice. The 26.1% figure belongs to properties where most arrivals come from overseas. Before counting on it, look at where your guests actually come from, and how much of their spend lands on a terminal rather than online.