Track will build your unit list from your Airbnb listings, and says it halves setup time

Track has added an implementation tool that assembles a new customer's unit list automatically from their Airbnb listings and their own website, instead of asking them to compile it by hand.

It is run by Track's Professional Services team rather than being something a customer switches on. The tool pulls unit details from Airbnb and the customer's site into a list already formatted to TrackPMS's data structure. The customer reviews and approves that list, and Track then migrates the data across.

The problem it is aimed at

Track puts the usual cost of this work at 30 to 40 hours. That is the time a manager spends gathering the details needed to migrate properly into a new PMS.

The reason it takes that long is the interesting part. Track says exports from a previous PMS often lack the details migration needs, and names room configurations specifically. Anyone who has moved systems will recognise the pattern. The export gives you unit names, addresses and rates, then falls short on bed counts, sleeps numbers, bathroom configuration and the rest, and someone ends up rebuilding it from listings anyway.

Track estimates the new tool saves 15 to 20 of those hours.

Who it is for

Two groups, in Track's description. New customers coming onto the platform, and large portfolio companies adding an acquired portfolio to an existing account.

The second group is the one worth noting. Acquisition is how a lot of US rental management companies grow, and each deal brings a batch of units that have to be loaded into the system that survives. A tool that reads the acquired company's live listings rather than waiting on a clean export from whatever PMS they were on is a practical answer to a recurring job.

Access is through a Customer Success Manager or the Track team.

What to check before relying on it

Track has not said whether the tool carries a fee, and as a Professional Services offering the answer may depend on the implementation package. Worth asking.

The bigger thing to watch is the source data. If the unit list is built from your public Airbnb listings and your website, then whatever is wrong in those listings arrives in your PMS. Listings drift. Bed configurations get updated in one place and not another, a unit gets renamed for marketing reasons, an amenity is added to the website and never to Airbnb. Pulling from listings is faster than pulling from an incomplete export, but it is not the same as pulling from a source of truth.

The approval step is where that gets caught, so treat it as real review work rather than a formality. Saving 15 hours on data entry is a genuine win. Spending two of them checking room configurations against reality before you approve the list is still the right trade.