Iceland's biggest hotel group puts 18 properties on one booking platform
PMS News Desk
PMS News Desk
Íslandshótel, Iceland's largest hotel company, is moving direct booking and GDS connectivity for 18 of its 19 hotels onto a single platform built on Aven Hospitality's SynXis central reservation system.
The group runs the Hotel Reykjavík and Fosshotel brands plus the Hilton Reykjavík, and has been in business since 1992. Until now the pieces of its commerce stack have been spread across several systems, which is the normal state of affairs for a group that grew by adding hotels rather than by designing a platform first.
Three components go in: the Aven booking engine, a corporate and agent tool, and GDS distribution. The stated aim is reach, specifically more business from leisure agencies and from corporate travel management companies, which is the segment a GDS connection and an agent booking tool exist to serve.
Ásmundur Sævarsson, Íslandshótel's chief commercial officer, described bringing booking and distribution onto one connected platform as an important step and said it would simplify distribution management. Gene Guhne, Aven's senior vice president of sales, said running commerce across 18 properties and multiple channels needs a platform that brings simplicity and consistency.
Neither company named the systems being replaced, gave a rollout timeline, or disclosed terms.
Who Aven is, if the name is new
Aven Hospitality is Sabre Hospitality under new ownership. Sabre agreed to sell the business unit to TPG for $1.1 billion, and the renamed company launched in February 2026. The products are the same ones hotels have known for years, SynXis chief among them. Aven says it now serves more than 35,000 hotels in over 190 countries, with 600 or more integrations on the SynXis platform.
That history is the part worth watching. A platform business under private equity ownership typically gets more investment and sharper pricing discipline at the same time. Early wins like this one are how a newly independent vendor demonstrates the first without customers feeling the second.
What this is, and what it is not
This is a central reservation system and distribution deal. It is not a property management system replacement, and nothing in the announcement suggests Íslandshótel is changing what runs the front desk at any of its hotels.
The distinction matters because the two layers are often conflated. A CRS holds rates and availability and pushes them out to channels and the GDS. The PMS runs the stay. Consolidating the first while leaving the second alone is a common and usually sensible sequence, but it only works if the interface between them is solid, and that interface is where multi-property groups tend to lose rate parity.
For operators running a group of any size, the useful read is the shape of the problem rather than the vendor choice. Íslandshótel is not buying new capability so much as removing duplication: one rate build instead of several, one place to check why a channel is showing the wrong price, one contract instead of a handful. That return, less time spent reconciling systems against each other, rarely appears in a vendor's business case, and it is often the biggest one.
Source: Hospitality Net